Adding a Shared Mailbox to the Microsoft Outlook iOS App (iPhone/iPad)
In this article, we will show how to add a Shared Mailbox in the Microsoft Outlook app for iOS devices (iPhone/iPad).
*** You must have delegated access to the shared mailbox in order to add it to your Outlook App ***
1) In Outlook, in the upper left hand corner of the screen, click on the "Home" icon. This icon may have your initial or an initial of the mailbox you're currently in. This will open the menu
2) Select the Settings button in the lower left hand corner. This is the Cog or Gear icon
3) Under "Mail Accounts", select the "Add Mail Account" button
4) Select the option to "Add Shared Mailbox"
5) Type in the email address for the Shared Mailbox and then click the "Add Shared Mailbox" button
6) You will now see the mailbox show in your list of Mail Accounts. Click the "X" button in the upper left hand corner of the screen to get back to the mailbox view
7) The new Shared Mailbox will be listed here now so that you can go into the mailbox to see the emails.
In this tutorial, we have shown you how to add a Shared Mailbox, which you have permissions to, into the Microsoft Outlook for iOS app on your iPhone or iPad.
Should you require any additional assistance, please contact the IT Support Desk at the following methods:
- Web Portal - https://SupportDesk.DEEMFIRST.com
- Email - SupportDesk@DEEMFIRST.com
- Phone - (317) 378-7222